Nigerians Criticize MultiChoice Over DStv, GOtv Subscriber Loss
The Federal Competition and Consumer Protection Commission (FCCPC) has filed a lawsuit against MultiChoice Nigeria Limited and its Chief Executive Officer, John Ugbe, for failing to comply with regulatory directives, hindering an active investigation, and violating provisions of the Federal Competition and Consumer Protection Act (FCCPA) 2018.
On February 27, 2025, FCCPC instructed MultiChoice Nigeria to retain its existing subscription prices for DStv and GOtv while an ongoing review of its proposed tariff increment was underway.
However, despite this official directive, MultiChoice proceeded with the price adjustment on March 1, 2025, disregarding the Commission’s order. According to Mr. Ondaje Ijagwu, Director of Corporate Affairs at FCCPC, this violation prompted legal proceedings, which were officially announced in Abuja today.
Impact on Subscribers and Public Reaction
The controversial price hike has sparked public outcry, with many Nigerians expressing frustration over MultiChoice’s disregard for regulatory oversight. Reports indicate that the company recently lost approximately 243,000 DStv and GOtv subscribers due to dissatisfaction with its pricing policies.
Regulatory and Legal Consequences
The legal battle between FCCPC and MultiChoice Nigeria could set a precedent for consumer protection and corporate accountability in the country’s pay-TV sector. Industry experts suggest that a ruling in favor of FCCPC may lead to stricter regulations on price adjustments by subscription-based services in Nigeria.
For more information on consumer protection policies, visit FCCPC Official Website.
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